UBPR reference model · version 1.0
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| 1 | 1 | Strategy & Governance | Value Stream | 1 · STR Strategy & Governance | — | — | Defines enterprise direction, governance, policies, investment priorities, performance expectations, and decision structures. |
| 2 | 2 | Innovation & Engineering | Value Stream | 2 · INN Innovation & Engineering | — | — | Converts market, scientific, customer, and strategic opportunities into products, services, designs, and engineered solutions. |
| 3 | 3 | Supply & Procurement | Value Stream | 3 · SUP Supply & Procurement | — | — | Secures materials, products, services, suppliers, and external capabilities required by the enterprise. |
| 4 | 4 | Operations & Manufacturing | Value Stream | 4 · OPR Operations & Manufacturing | — | — | Produces, assembles, operates, fulfills, and manages the transformation of inputs into products and operational outputs. |
| 5 | 5 | Commercial & Customer | Value Stream | 5 · COM Commercial & Customer | — | — | Understands markets, generates demand, manages customers, prices offerings, sells, contracts, and realizes commercial value. |
| 6 | 6 | Service & Asset Management | Value Stream | 6 · SVC Service & Asset Management | — | — | Operates, maintains, supports, services, and protects enterprise and customer-facing assets. |
| 7 | 7 | Finance & Risk | Value Stream | 7 · FIN Finance & Risk | — | — | Governs financial resources, performance, accounting, planning, treasury, tax, controls, compliance, and enterprise risk. |
| 8 | 8 | People & Organization | Value Stream | 8 · PPL People & Organization | — | — | Enables the workforce, organizational capabilities, roles, skills, performance, culture, and people-related services. |
| 9 | 9 | Digital & Data | Value Stream | 9 · DIG Digital & Data | — | — | Enables enterprise technology, applications, integration, data, cybersecurity, analytics, automation, and digital operations. |
| 10 | X | Industry Extensions | Value Stream | X · IND Industry Extensions | — | — | Adds process structures and variations specific to an industry. |
| 11 | X00 | Industry Framework | Workstream | X · IND Industry Extensions | X00 Industry Framework | — | Canonical category — detailed content under development. |
| 12 | X10 | Energy Operations | Workstream | X · IND Industry Extensions | X10 Energy Operations | — | Canonical category — detailed content under development. |
| 13 | X20 | Mining Operations | Workstream | X · IND Industry Extensions | X20 Mining Operations | — | Canonical category — detailed content under development. |
| 14 | X30 | Utilities Management | Workstream | X · IND Industry Extensions | X30 Utilities Management | — | Canonical category — detailed content under development. |
| 15 | X40 | Public Sector Services | Workstream | X · IND Industry Extensions | X40 Public Sector Services | — | Canonical category — detailed content under development. |
| 16 | X50 | Defense & Aerospace | Workstream | X · IND Industry Extensions | X50 Defense & Aerospace | — | Canonical category — detailed content under development. |
| 17 | X60 | Retail Industry | Workstream | X · IND Industry Extensions | X60 Retail Industry | — | Canonical category — detailed content under development. |
| 18 | Y | Country Extensions | Value Stream | Y · CTY Country Extensions | — | — | Adds country-specific regulatory, legal, tax, labor, reporting, and operating requirements. |
| 19 | Y00 | United States Extensions | Workstream | Y · CTY Country Extensions | Y00 United States Extensions | — | Country-extension structure established. Detailed content requires qualified jurisdictional review. |
| 20 | Y10 | China Extensions | Workstream | Y · CTY Country Extensions | Y10 China Extensions | — | Country-extension structure established. Detailed content requires qualified jurisdictional review. |
| 21 | Y20 | Germany Extensions | Workstream | Y · CTY Country Extensions | Y20 Germany Extensions | — | Country-extension structure established. Detailed content requires qualified jurisdictional review. |
| 22 | Y30 | India Extensions | Workstream | Y · CTY Country Extensions | Y30 India Extensions | — | Country-extension structure established. Detailed content requires qualified jurisdictional review. |
| 23 | Z | Proprietary Extensions | Value Stream | Z · PRP Proprietary Extensions | — | — | Represents company-specific processes, practices, capabilities, differentiators, and protected operating knowledge. |
| 24 | 100 | Corporate Strategy | Workstream | 1 · STR Strategy & Governance | 100 Corporate Strategy | — | Defines long-term direction, growth ambitions, competitive positioning, and enterprise priorities. |
| 25 | 110 | Enterprise Governance | Workstream | 1 · STR Strategy & Governance | 110 Enterprise Governance | — | Establishes decision rights, oversight structures, accountability models, and governance frameworks. |
| 26 | 120 | Portfolio Management | Workstream | 1 · STR Strategy & Governance | 120 Portfolio Management | — | Prioritizes initiatives and investments to align with strategic and financial goals. |
| 27 | 130 | M&A & Corporate Development | Workstream | 1 · STR Strategy & Governance | 130 M&A & Corporate Development | — | Evaluates acquisitions, partnerships, divestitures, and corporate expansion opportunities. |
| 28 | 140 | Policy & Regulatory Framework | Workstream | 1 · STR Strategy & Governance | 140 Policy & Regulatory Framework | — | Defines corporate policies and ensures alignment with regulatory obligations. |
| 29 | 150 | Enterprise Performance Steering | Workstream | 1 · STR Strategy & Governance | 150 Enterprise Performance Steering | — | Monitors enterprise KPIs and strategic performance outcomes. |
| 30 | 160 | Sustainability Strategy | Workstream | 1 · STR Strategy & Governance | 160 Sustainability Strategy | — | Defines environmental, social, and long-term sustainability commitments. |
| 31 | 170 | Board & Executive Reporting | Workstream | 1 · STR Strategy & Governance | 170 Board & Executive Reporting | — | Provides structured reporting for executive and board-level decision-making. |
| 32 | 180 | Business Model Design | Workstream | 1 · STR Strategy & Governance | 180 Business Model Design | — | Defines how the enterprise creates, delivers, and captures value. |
| 33 | 200 | Product Strategy | Workstream | 2 · INN Innovation & Engineering | 200 Product Strategy | — | Defines product vision, positioning, and long-term roadmap. |
| 34 | 210 | Product Design & Development | Workstream | 2 · INN Innovation & Engineering | 210 Product Design & Development | — | Designs and develops new or enhanced products and solutions. |
| 35 | 220 | R&D Management | Workstream | 2 · INN Innovation & Engineering | 220 R&D Management | — | Governs research initiatives and innovation investments. |
| 36 | 230 | Engineering Execution | Workstream | 2 · INN Innovation & Engineering | 230 Engineering Execution | — | Executes technical development and engineering delivery. |
| 37 | 240 | Program & Project Engineering | Workstream | 2 · INN Innovation & Engineering | 240 Program & Project Engineering | — | Coordinates complex engineering programs and timelines. |
| 38 | 250 | Product Lifecycle Management | Workstream | 2 · INN Innovation & Engineering | 250 Product Lifecycle Management | — | Manages product from ideation through retirement. |
| 39 | 260 | Innovation Portfolio Management | Workstream | 2 · INN Innovation & Engineering | 260 Innovation Portfolio Management | — | Prioritizes and tracks innovation initiatives and investments. |
| 40 | 270 | Prototype & Testing | Workstream | 2 · INN Innovation & Engineering | 270 Prototype & Testing | — | Validates concepts, designs, and technical feasibility. |
| 41 | 300 | Strategic Sourcing | Workstream | 3 · SUP Supply & Procurement | 300 Strategic Sourcing | — | Identifies suppliers and negotiates optimal commercial terms. |
| 42 | 310 | Supplier Management | Workstream | 3 · SUP Supply & Procurement | 310 Supplier Management | — | Manages supplier performance, relationships, and risk. |
| 43 | 320 | Procurement Operations | Workstream | 3 · SUP Supply & Procurement | 320 Procurement Operations | — | Executes purchasing transactions and contract compliance. |
| 44 | 330 | Inbound Logistics | Workstream | 3 · SUP Supply & Procurement | 330 Inbound Logistics | — | Coordinates inbound transportation and goods receipt. |
| 45 | 340 | Inventory Management | Workstream | 3 · SUP Supply & Procurement | 340 Inventory Management | — | Maintains optimal inventory levels and stock accuracy. |
| 46 | 350 | Warehouse Management | Workstream | 3 · SUP Supply & Procurement | 350 Warehouse Management | — | Controls storage, picking, and internal material movements. |
| 47 | 360 | Transportation & Distribution | Workstream | 3 · SUP Supply & Procurement | 360 Transportation & Distribution | — | Manages outbound deliveries and distribution networks. |
| 48 | 370 | Supply Planning | Workstream | 3 · SUP Supply & Procurement | 370 Supply Planning | — | Aligns supply with demand forecasts and production plans. |
| 49 | 400 | Production Planning | Workstream | 4 · OPR Operations & Manufacturing | 400 Production Planning | — | Plans manufacturing volumes and schedules. |
| 50 | 410 | Manufacturing Execution | Workstream | 4 · OPR Operations & Manufacturing | 410 Manufacturing Execution | — | Executes production activities on the shop floor. |
| 51 | 420 | Quality Management | Workstream | 4 · OPR Operations & Manufacturing | 420 Quality Management | — | Ensures products meet defined quality standards. |
| 52 | 430 | Maintenance Planning | Workstream | 4 · OPR Operations & Manufacturing | 430 Maintenance Planning | — | Plans preventive and corrective maintenance activities. |
| 53 | 440 | Operational Excellence | Workstream | 4 · OPR Operations & Manufacturing | 440 Operational Excellence | — | Drives efficiency, productivity, and continuous improvement. |
| 54 | 450 | Plant Operations | Workstream | 4 · OPR Operations & Manufacturing | 450 Plant Operations | — | Oversees day-to-day facility and production operations. |
| 55 | 460 | Capacity Management | Workstream | 4 · OPR Operations & Manufacturing | 460 Capacity Management | — | Optimizes production resources and utilization. |
| 56 | 470 | Costing & Production Accounting | Workstream | 4 · OPR Operations & Manufacturing | 470 Costing & Production Accounting | — | Tracks production costs and operational financial impact. |
| 57 | 500 | Sales Management | Workstream | 5 · COM Commercial & Customer | 500 Sales Management | — | Manages sales strategy, pipelines, and revenue targets. |
| 58 | 510 | Order Management | Workstream | 5 · COM Commercial & Customer | 510 Order Management | — | Processes customer orders from capture to fulfillment. |
| 59 | 510-00 | Customer Order to Fulfillment | Day-in-Life | 5 · COM Commercial & Customer | 510 Order Management | — | To receive a valid customer order, confirm product or service availability, coordinate fulfillment, and deliver the agreed output to the customer within contracted terms — accurately and completely. |
| 60 | 510-00a | Industry variation | Variation | 5 · COM Commercial & Customer | 510 Order Management | — | Manufacturing: physical goods with lead times. Services: no physical fulfillment. Subscription: no per-order fulfillment. |
| 61 | 510-00b | Business Model variation | Variation | 5 · COM Commercial & Customer | 510 Order Management | — | Make-to-stock vs make-to-order vs configure-to-order vs project-based delivery. |
| 62 | 510-00c | Customer Type variation | Variation | 5 · COM Commercial & Customer | 510 Order Management | — | B2B vs B2C. Contract customers vs spot orders. Key accounts vs transactional. |
| 63 | 510-00d | Channel variation | Variation | 5 · COM Commercial & Customer | 510 Order Management | — | Direct sales vs e-commerce vs distributor. EDI orders vs manual. |
| 64 | 510-00e | Country variation | Variation | 5 · COM Commercial & Customer | 510 Order Management | — | Export documentation, customs clearance, local tax invoice requirements. |
| 65 | 510-00f | Automation Level variation | Variation | 5 · COM Commercial & Customer | 510 Order Management | — | Fully automated order management vs manual entry vs hybrid. |
| 66 | 510-00g | Product Complexity variation | Variation | 5 · COM Commercial & Customer | 510 Order Management | — | Standard catalogue vs configured vs custom engineered products. |
| 67 | 520 | Pricing & Contracts | Workstream | 5 · COM Commercial & Customer | 520 Pricing & Contracts | — | Defines pricing strategies and manages commercial agreements. |
| 68 | 530 | Marketing Campaigns | Workstream | 5 · COM Commercial & Customer | 530 Marketing Campaigns | — | Plans and executes marketing initiatives and promotions. |
| 69 | 540 | Customer Management | Workstream | 5 · COM Commercial & Customer | 540 Customer Management | — | Manages customer relationships and account performance. |
| 70 | 550 | Channel & Distribution Sales | Workstream | 5 · COM Commercial & Customer | 550 Channel & Distribution Sales | — | Oversees indirect sales channels and partner networks. |
| 71 | 560 | Revenue Operations | Workstream | 5 · COM Commercial & Customer | 560 Revenue Operations | — | Aligns sales operations, forecasting, and revenue tracking. |
| 72 | 600 | Field Service Management | Workstream | 6 · SVC Service & Asset Management | 600 Field Service Management | — | Manages on-site service and technician operations. |
| 73 | 610 | Asset Lifecycle Management | Workstream | 6 · SVC Service & Asset Management | 610 Asset Lifecycle Management | — | Oversees asset performance from acquisition to retirement. |
| 74 | 620 | Preventive Maintenance | Workstream | 6 · SVC Service & Asset Management | 620 Preventive Maintenance | — | Schedules routine maintenance to prevent failures. |
| 75 | 630 | Corrective Maintenance | Workstream | 6 · SVC Service & Asset Management | 630 Corrective Maintenance | — | Resolves asset breakdowns and service incidents. |
| 76 | 640 | Warranty & Claims | Workstream | 6 · SVC Service & Asset Management | 640 Warranty & Claims | — | Manages warranty obligations and claims processing. |
| 77 | 650 | Service Contracts | Workstream | 6 · SVC Service & Asset Management | 650 Service Contracts | — | Governs service agreements and customer entitlements. |
| 78 | 660 | Installed Base Management | Workstream | 6 · SVC Service & Asset Management | 660 Installed Base Management | — | Tracks deployed products and service coverage. |
| 79 | 670 | Asset Performance Monitoring | Workstream | 6 · SVC Service & Asset Management | 670 Asset Performance Monitoring | — | Monitors asset health and operational metrics. |
| 80 | 700 | Financial Accounting | Workstream | 7 · FIN Finance & Risk | 700 Financial Accounting | — | Records and reports financial transactions. |
| 81 | 701 | Fixed Assets | Workstream | 7 · FIN Finance & Risk | 701 Fixed Assets | — | Manages the financial lifecycle and accounting of fixed assets. |
| 82 | 710 | Accounts Payable | Workstream | 7 · FIN Finance & Risk | 710 Accounts Payable | — | Manages supplier invoices and outgoing payments. |
| 83 | 720 | Accounts Receivable | Workstream | 7 · FIN Finance & Risk | 720 Accounts Receivable | — | Manages customer invoicing and collections. |
| 84 | 721 | Credit Management — CreditE2E | Workstream | 7 · FIN Finance & Risk | 721 Credit Management — CreditE2E | — | Manages end-to-end customer credit evaluation, exposure, decisions, and control. |
| 85 | 730 | Treasury Management | Workstream | 7 · FIN Finance & Risk | 730 Treasury Management | — | Oversees cash, liquidity, and financial risk. |
| 86 | 740 | FP&A | Workstream | 7 · FIN Finance & Risk | 740 FP&A | — | Plans budgets, forecasts performance, and analyzes variances. |
| 87 | 750 | Cost & Profitability Management | Workstream | 7 · FIN Finance & Risk | 750 Cost & Profitability Management | — | Analyzes product, customer, and operational profitability. |
| 88 | 760 | Risk & Internal Controls | Workstream | 7 · FIN Finance & Risk | 760 Risk & Internal Controls | — | Manages enterprise risk and internal-control frameworks. |
| 89 | 770 | Tax Management | Workstream | 7 · FIN Finance & Risk | 770 Tax Management | — | Ensures compliance with tax reporting and regulations. |
| 90 | 780 | Audit & Compliance | Workstream | 7 · FIN Finance & Risk | 780 Audit & Compliance | — | Oversees audit processes and regulatory adherence. |
| 91 | 790 | Intercompany Management | Workstream | 7 · FIN Finance & Risk | 790 Intercompany Management | — | Governs cross-functional intercompany transactions, reconciliation, settlement, and related controls. |
| 92 | 800 | Workforce Planning | Workstream | 8 · PPL People & Organization | 800 Workforce Planning | — | Plans workforce capacity and skill requirements. |
| 93 | 810 | Talent Acquisition | Workstream | 8 · PPL People & Organization | 810 Talent Acquisition | — | Recruits and hires qualified talent. |
| 94 | 820 | Payroll Management | Workstream | 8 · PPL People & Organization | 820 Payroll Management | — | Processes employee compensation and payments. |
| 95 | 830 | Learning & Development | Workstream | 8 · PPL People & Organization | 830 Learning & Development | — | Develops employee skills and capabilities. |
| 96 | 840 | Performance Management | Workstream | 8 · PPL People & Organization | 840 Performance Management | — | Evaluates and manages employee performance outcomes. |
| 97 | 850 | Organizational Management | Workstream | 8 · PPL People & Organization | 850 Organizational Management | — | Maintains organizational structures and reporting relationships. |
| 98 | 860 | Compensation & Benefits | Workstream | 8 · PPL People & Organization | 860 Compensation & Benefits | — | Designs and administers pay and benefit programs. |
| 99 | 870 | Employee Experience | Workstream | 8 · PPL People & Organization | 870 Employee Experience | — | Enhances engagement, satisfaction, and workplace culture. |
| 100 | 900 | Data Governance | Workstream | 9 · DIG Digital & Data | 900 Data Governance | — | Ensures data quality, ownership, and compliance standards. |
| 101 | 910 | Enterprise Integration | Workstream | 9 · DIG Digital & Data | 910 Enterprise Integration | — | Connects systems and enables seamless data exchange. |
| 102 | 920 | Analytics & Reporting | Workstream | 9 · DIG Digital & Data | 920 Analytics & Reporting | — | Delivers insights and enterprise-performance visibility. |
| 103 | 930 | Automation & Workflow | Workstream | 9 · DIG Digital & Data | 930 Automation & Workflow | — | Automates business processes and approvals. |
| 104 | 940 | Application Development | Workstream | 9 · DIG Digital & Data | 940 Application Development | — | Develops and maintains enterprise applications. |
| 105 | 950 | AI & Advanced Analytics | Workstream | 9 · DIG Digital & Data | 950 AI & Advanced Analytics | — | Applies predictive models and intelligent automation. |
| 106 | 960 | Platform Operations | Workstream | 9 · DIG Digital & Data | 960 Platform Operations | — | Maintains digital platforms and technical infrastructure. |
| 107 | 970 | Identity & Access Management | Workstream | 9 · DIG Digital & Data | 970 Identity & Access Management | — | Controls user access and security compliance. |
IDs follow the UBPR reference: value stream 7, workstream 701, Day-in-Life 701-00, variation 701-00a. SMTPR classes (Setup, Master data, Transactional, Periodic, Reporting) are not yet assigned.